Shipping Policy

Effective Date: 13th May 2025

At Teola Events, we aim to deliver your custom products quickly and securely. Please review our shipping policy below:

1. What We Ship

We currently ship custom invitation cards and printed banners. Event decoration services (e.g., balloon garlands, flower garlands, venue setup) are provided on-site and are not shipped.

2. Processing Time

Orders are typically processed within 5–10 business days.
Custom designs may require additional time for approval and production.
You will receive an email confirmation once your order has shipped.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.
Free local delivery may be available for certain areas — contact us to confirm.

5. Delivery Issues

Please ensure all shipping information is accurate when placing your order.
Teola Events is not responsible for delays or lost items due to incorrect addresses or courier issues.
If you experience a problem with delivery, contact us immediately for assistance.

6. Contact Us

For any questions about your order or shipping, please contact us at:
Email: [your email address]
Phone: (+1) 236 838 1894